Frequently Asked Questions

We've tried to anticipate your questions and provide the answers you need, but just in case you can't find the information you're looking for, just visit the "Contact Us" page and send us an email or give us a call at (855) 88-SIGNS (855-887-4467).

  • How do I sign in and register?

    Simply click "Log In" at the top of the page. Complete all of the required fields and then click "Submit". You will receive an email confirmation of your application. Once your application has been reviewed and approved, you will receive an email with your password.

  • Why do you need my tax ID number?

    Signs2Trade sells only to resellers of signs and banners and state law requires that we verify your status as a tax paying entity. Submission of your tax ID number eliminates the need for Signs2Trade to charge you sales tax on your purchases.

  • What kind of file formats do you accept?

    Signs2Trade accepts Adobe Illustrator .ai, .pdf, .psd, .jpeg, and .tif. Sorry, no Corel files may be accepted.

  • What is the minimum accepted resolution on art files?

    Although Signs2Trade can print just about anything you send us, we prefer a minimum resolution of 150dpi and recommend a maximum resolution of 300dpi.

  • What is the standard turnaround time?

    The Signs2Trade motto is "Every Order, Every Day". Our standard turnaround time on most orders is to ship within 24 hours of your order. Large or complex orders may require additional time to complete.

  • Will a proof be provided?

    No. As a sign production professional, it is the expectation of Signs2Trade that you are familiar with the design process. Your camera-ready art will be printed as you designed it in RGB. Please note that Signs2Trade does not color profile. If a precise color match is absolutely critical, please contact a Signs2Trade sales representative so that you can provide PMS or Pantone color numbers.

  • What forms of payment are accepted?

    Signs2Trade accepts all major credit cards. With prior notification and approval, company checks are accepted.